Why can't I add a friend?
The friend limit, blocks, and other things to check.
Updated September 25, 2026
- You have 20 friends. That's the limit on the free plan. Remove a friend first, or get Kairo Gold for unlimited friends.
- The request is still pending. They need to accept it. Ask them to check Requests on their Friends tab.
- You can't find them. Search their exact username, or ask for their Kairo link. They may have changed their username.
- They're not on Kairo yet. Send them your link.
- One of you blocked the other. Blocked people can't find or add each other.