I can't sign in. What do I do?
Use the same sign-in method as before, or reset your password.
Updated September 25, 2026
Use the same method as the first time
A Kairo account is tied to how you created it. If you signed up with Apple, tap Continue with Apple. If you used Google, tap Continue with Google. If you used an email and password, sign in with those. Using a different one creates a new, empty account.
Forgot your password
- On the sign-in screen, enter your email and tap Forgot password?
- Open the link we send to your email.
- Choose a new password and sign in.
If the link says it has expired, go back to the password screen and ask for a new one. Can't find the email? Check your spam folder.
Still locked out? Email us from the address on your account and tell us how you signed up.