Why aren't my steps or sleep counting?
Kairo needs permission to read them from Apple Health.
Updated September 25, 2026
Step and sleep habits count on their own, read from Apple Health. If they don't, Kairo probably can't read that data.
- Open the Health app.
- Tap your photo in the top right corner, then Apps under Privacy.
- Tap Kairo and turn on Steps and Sleep.
Sleep only counts if something records it into Apple Health, like your iPhone's sleep schedule or a watch. Kairo reads this data only for the habits you pick, and never writes to Health.